First Name: Patrick K. Date and Destination: Royal Solaris 3/7 - 3/11 City: Bloomington-Normal State: IL Comments: Booking through Bruce Gabel and Sterling Expeditions was by far the best thing my friends and I could have done. We had a large group 32 going to Cancun from ISU and had a great time. At the last minute my National Guard unit decided to change a drill weekend to the weekend my friends and me were supposed to leave for Cancun. Once I contacted Bruce about my problem he worked with me and made sure I got to Cancun with my friends. Thanks so much Bruce! I know I can speak for everyone in the ISU group saying we had a blast! We'll be in touch next spring break!
First Name: Jean W. Date and Destination : Feb 2011-RIU Vallarta City: Ramsey State: MN Comments: HOLA- Bruce booked us a wonderful week at RIU Vallarta. He had to work extra hard on our reservation since one person cancelled and we had to shift persons into different rooms. Luckily this happened before we were 45 days out or it could have been costly. My advice to anyone booking any trip is making sure you get insurance and that your roommate is definitely not going to back out on you. Thank you Bruce for putting so many hours into our reservation. The trip was great and my friends and I will be booking with you again!
First Name: Brett & Cherish G.
Date and Destination: Aug 2-9, 2010. Sandals Regency, St. Lucia
City: Las Vegas
Sandals was excellent!!! The service was great; all the people are friendly and nice. Everyone says HI to you when walking around, and it was almost disappointing to come back to America! The food was very, very good as well. All the drinks were very tasty, didn't have one that I didn't like. Tried many of them! They upgraded our room further when we got there, so we had an excellent ocean view and left our windows open all night to hear the waves. Just beautiful.
Thanks so much again for your help, and we are referring anybody we can to you. Also, I posted a pic of me wearing your hat on Facebook! Check it out!
First Name: Joel I. Date and Destination: Feb 2005 Playa Del Carmen, Mexico City: Omaha State: NE Comments: This was our first time using Sterling Expeditions. Bruce took care of all our travel requirements. He reserved our accommodations in Mexico and even booked our shuttle service to and from the airport. Bruce was very knowledgeable about the resort and was able to make multiple recommendations on what to see and do while visiting Playa Del Carmen!! Bruce is the consummate professional and will do whatever it takes to make your dream vacation a reality. I could not wait to work with Bruce again on booking my next dream vacation. Great Job!!!!
First Name: Joel I. Date and Destination: Feb, 2010 Sandals Ocho Rios, Jamaica City: Omaha State: NE Comments: Jamaica MON! What a great time!! This is the third time that we booked a trip with Bruce and he continues to impress me. He was able to get us a nice room upgrade that faced the ocean. Bruce is very organized and his attention to detail is absolutely amazing!! Bruce always has a smile on his face and you can tell that he truly enjoys his job. Thanks Bruce for a lifetime of memories!! Just remember when in Jamaica, ITS ALL IRIE MON!!
First Name: Kim D. Date and Destination: 03/10/2011 Los Cabos
We just arrived home from our fantastic vacation. We would definitely go back to visit Cabo San Lucas, Mexico. A couple of things for you to note in your files for your knowledge since you had not been there.
1. RIU Santa Fe has access to 4 pools. Great choices for different people to be around.
2. RIU Santa Fe does not have access to the RIU Palace location yet the RIU Palace has full access to the Santa Fe. We went and checked out the RIU Palace and it was nice but the atmosphere at the Santa Fe seemed more fun.
3. Downfall was the pools were very cold but manageable.
4. The ride from airport to the hotel is about 40 minutes.
5. From the hotel to downtown, walking along the beach, it is about 25 minutes or so but an excellent walk and beautiful.
We really enjoyed ourselves and are now looking to go back to Mexico in November 2011. I would like for you to research locations in Mexico where we could go over Thanksgiving.We would be looking for a place where children would ok to visit.
I greatly appreciate everything Sterling Expeditions had done; it was easy and great!!
First Name: Kim D. Date and Destination: 03/10/2011 Los Cabos
State: NE Comments: Recently I was provided Bruce's name from a friend of mine stating he would be sure I am taken care of in planning a trip. I reached out to Bruce and explained my husband and I wanted to book an all inclusive trip to somewhere warm. I provided to him an estimated rate and ideas of where. He came back with several options, dates, times, etc. I kept asking more questions and he was able to provide me quick responses. He was excellent to work with and very patient with me, believe me (ask my husband) that is not always an easy feat. Although I have not left yet to our destination, I am assured that it will only be fantastic, based on the service I have received already. I feel as if I am the only client and being waited on hand and foot.
I would recommend Bruce anytime. In fact, I have already forwarded his name, site, and business name to several of my friends.
First Name: Kathy Date and Destination: 1/29/11 Western Caribbean Cruise City: Muskego State: WI Comments: Can't thank Bruce enough for the great job he did in helping to plan and book our cruise. We had 20 people in our group and all went off without a hitch! Bruce even made a couple trips up to WI to meet with our group and hand-deliver our documents (2nd trip in several inches of snow). I would recommend Bruce to anyone and look forward to booking our next trip with him!!
Name: Bob R.
Date and Destination: 20 Feb 2011, Western Caribbean Cruise
Bruce recently booked a Western Caribbean Cruise for my 5 brothers and sisters, spouses and myself, and has been extremely helpful in being sure that everything goes off as planned. He's followed up on several requests, so there is no doubt of what we purchased. When he said everything was booked, it was very satisfying to look on the cruise ship web page and see that it was indeed booked. Have had no problems at all.
First Name: Maria I. Date and Destination: July 2010 Punta Cana/Rivera Maya
State: IL I can't say enough about Sterling Expeditions. My spouse and I have booked several trips with Sterling and I have recommended him and his travel agency to all my friends and relatives. One of greatest asset that Sterling Expeditions has is the impeccable customer service. Bruce also stays connected with his clients. Bruce always kept us informed of all details no matter how minor they were. Bruce, thank you for a wonderful experience on all our trips.
First Name: Belinda Date and Destination: 2/2009 Sandals Montego Bay Jamaica
City: Port Charlotte
State: FL Comments: What an amazing time my husband and I had at Sandals!!! It was our very first Sandals Experience!! We booked a trip with Bruce and Sterling Expeditions. We were extremely pleased with how Bruce handled all of the details of our trip. We even got the pleasure of being upgraded to a Honeymoon suite accompanied with an arrival of flowers, champagne, and chocolates. All due to Bruce's diligent service. We had a wonderful time and plan to book again with Sterling Expeditions.
First Name: Belinda Date and Destination: 5/2009 Carnival Cruise
City: Port Charlotte
State: FL Comments: I just finished an amazing cruise that Sterling booked for me and my family. We got a tremendous deal on balcony suites. It was the best Mother's day present I could of gave my mom!!!She had such a great time. Thank you Bruce for being so attentive to details. Sterling made this mother's day the best ever!!!
First Name: Belinda Date and Destination: 2/2010 Ocho Rios Sandals Jamaica
City: Port Charlotte
State: FL Comments: This was our third trip we have booked with Sterling Expeditions. What a fantastic time once again!! Bruce even managed to put together some amazing tours for us to consider. We chose the ziplining what a BLAST!!! We love the fact that Bruce practices in serving his customers to the best of his ability. His attention to details, willingness to provide above and beyond service makes us want to keep our business with Sterling Expeditions
First Name: Belinda Date and Destination: 8/2010
City: Port Charlotte
State: FL Comments: My girlfriend and I just finish coming back from an all inclusive girls trip to Mexico. What a great time we had and the price was phenomenal. Sterling out did them self with customer service once again. We had a minor problem with acquiring transportation to/from the Hotel and Bruce took care of it right away for us. The All inclusive he chose was phenomenal with food, view, and service. Once again we are pleased with the outstanding service that Bruce and Sterling always provides. This is our fourth trip booking with Sterling and we can't wait to book the next. Thank you Sterling Expeditions for all you do!!!
First Name: Mark and Deb G.
Date and Destination: 3 trips, Jamaica, Cozumel
We have used Sterling expeditions for three trips. Two of them were trips with Bruce. There has never been an instance were anything was overlooked. Every single detail was taken care of. We were always notified of upcoming deadlines and what was needed from us. Our experiences on the vacations have been nothing short of perfection. Beautiful resorts where we received upgrades on our rooms because of Bruce's great working relationship with management. If any situation arose, Bruce addressed it with the resort management. You never had a worry while vacationing with Sterling Expeditions, which, after all, is the way a vacation should be.
I have recommended Sterling Expeditions to numerous people who have also enjoyed their vacations because of his attention to detail. We very much look forward to our next expedition with Sterling Expeditions later this year.
First Name: Marianne K.
Date and Destination: Jan 2009 Cancun, Mexico
Our family booked a January 2009 vacation to Cancun with Bruce at Sterling Expeditions. Bruce went over and above for us. If we ever need travel help again, we would not hesitate to call Bruce at Sterling!
First Name: Richard G.
Date and Destination: Jan 2-9, 2011, Playa del Carmen, Mexico
Thank you for your patience and effort in helping us experience a family vacation we all needed. As parents we had sacrificed financial assets for our 3 boys private educations. With our oldest about to graduate from college and the other 2 within 2 years of that goal, we were looking for a reward to all. We had no experience in all inclusive vacations, but many questions. With your assistance, we enjoyed just what we were looking for.
First Name: Felipe R. Date and Destination: 12/11/10-12/16/10 Puerto Vallarta City: Rockford State: IL Comments: our family traveled to Puerto Vallarta and had the best time. Bruce takes care of all the headaches. We had a voucher from an airline from a previous flight he was able to booked everything for us with no problem and with private transfer from airport to hotel. Stayed at the RIU Jalisco and kids had a blast. Second time Bruce has booked our vacation plans, and will continue to nook with him on all our adventures.
First Name: Michelle & Billy Date and Destination: Playa Del Carmen, Mexico City: Leesburg State: GA Comments: Sterling Expeditions is the best. We had a great time on our trip and will definitely book with you again. We tell everyone we know about your service and can't wait for the next trip. Keep up the good work. You sure know how to book ‘em.
RIU Cancun Aug 27 – 31, 2010
I was scheduled to return on Mexicana flight 816 on Tuesday 8-31-10. When I heard about Mexicana cancelling all of their flights I called Bruce Gabel from Sterling Expeditions located in Loves Park IL who helped us book our vacation. He told me not to worry and that he would help us in every way he could, he told me to enjoy the rest of my vacation and to drink another cerveza. In less than 2 hours he had called me back and told me that the reps in the hotel would have all of our info for our return flights. The next day the rep at our hotel Humberto called his boss Cynthia Ramirez and she walked us through everything that was going to happen about our return flights the new time we were leaving and what time our shuttle was picking us up from the hotel. She also checked on my other family members that had traveled through Expedia but their rep was of no help. Then on return shuttle Gieovany Perez met us at the airport and took us straight to the checkout counter and did not leave us until we had tickets in our hand. He said that the flight was overbooked and he wanted to make sure they put us on the plane and did not bump us. These 4 people made an unfortunate situation by Mexicana Airlines, very easy on us so we could continue to enjoy our vacation. I would like to say a big thank you to all of these people who made our vacation stay our vacation and not be filled with worries. I will book all of my future vacations with Bruce Gabel from: Sterling Expeditions 6584 Swansdown Dr. Loves Park IL 61111 815-979-3496
Thank you, Felipe R.
July 10 – 16, 2010
Our trip was to Playa Del Carmen, Mexico. Bruce with Sterling Expeditions (SE) recommended & we booked with RIU Playacar. I am happy to report that we did not have ANY problems or troubles. Everything went smoothly. The weather also cooperated. The resort was very nice and relaxing. Everything was set up by SE including our transportation to and from the resort. SE handled everything. There were no hassles, no worries and nothing to do but have fun and relax while we were on vacation. I will definitely book through SE again. SE even emailed us upon our return to see how the vacation went and if we had any troubles. SE is the best & we thank you for all you did for us. We will definitely book our next vacation with and recommend SE to all our friends.